Security Alert: POODLE

Good day Lava.net Customers,

A new web security threat has emerged called POODLE that can compromise your personal information. Normally your connection to our webmail or bank is secure and encrypted and you see a padlock symbol or “https” in your internet browser. POODLE allows an attacker downgrade this encryption to lower level, SSL 3.0, that is not sufficient to protect your personal information.

Lava.net services will be disabling SSL 3.0 to prevent this attack on our services such as webmail, however we strongly suggest that you download latest Mozilla Firefox or Google Chrome to protect yourself against POODLE. Both Firefox and Chrome automatically update to protect you, in conjunction your antivirus, from the latest threats. Automatic updating means you never have to deal with hassle of clicking through an installer or updater while still receiving all the newest features and enhancements for Firefox or Chrome. Mozilla and Google will be disabling SSL 3.0 in their browsers so if you have them currently, you will be automatically updated to receive POODLE protection.

                            firefox

 

 

Mahalo for choosing Lava.net!

Manage Time With Google Calendar

Are you taking advantage of Google Calendar? With Google Calendar you can manage your time by planning and scheduling events and even share your calendar so that everyone has the same agenda. Google Calendar also allows you set a text or email notification to remind you hours, days, or even weeks before your event. Built-in calendar synchronization is available for Android and iOS so your calendar fits in your pocket.

Creating Events in Google Calendar

The easiest way to add an event is using the Quick Add feature. To use this feature visit Google Calendar and click on the arrow next to “Create”. Enter in your event along with the time and Google Calendar will automatically create your event. This can be as simple as “Lunch at 12″ or as detailed as”Group Meeting in Conference Room on Monday 9am”.

If you would like to learn more check out these two site!

Google Calendar Help Center
Google Calendar Video Training 

Inactive Accounts May be Deleted

Aloha Lava.net Ohana!

Lava.net is committed to a safer and more secure internet for everyone. Part of that commitment is preventing spam and other unauthorized uses of Lava.net accounts.

We will be proactively suspending any Lava.net account that has not been used for over a year. If your account is disabled or suspended you can call us at 545-LAVA to have it reactivated, you will not lose any of your emails or data.

Mahalo for your patience while we help make the internet a better place for everyone and please check out the video below for some email safety tips!

 

How to Know if an Email is Real

Unlimited Document Storage & Collaboration

Aloha Lava.net Customers!

Did you know that in addition to your email storage, you have unlimited cloud storage for your documents, spreadsheets, and presentations? Using Google Drive gives you powerful editing tools while ensuring that your files are always backed up. It’s easy to share files and multiple people can collaborate on a single document or spreadsheet at the same time.

 

What is Google Drive?

Google Drive puts your word processor, worksheet application, and slide maker in the cloud. Have instant access to your files and the tools to edit them from any computer with internet access and find exactly what you need with Drive’s built in search function.

 

Using Microsoft Office? It’s easy to switch!

You can easily convert all your Word and Excel files to take advantage of your unlimited Drive storage. All you need to do is sign in to your Lava.net account and visit drive.google.com. From there you can upload files to be converted or create a new document to share without worrying about space. Files that are converted in Google Drive will not take up space on your account. This means you can have unlimited documents, sheets, and slides stored on your account.

 

No hassle sharing!

No more emailing files back and forth or forgetting your USB drive! Easily control who can view or edit files with powerful sharing controls. Multiple editors are handled with ease because you can see all changes in real time. Plus with apps for Android and iOS your files will always be with you.

 

We hope that you will take advantage of the space! Mahalo from the Lava.net team!

 

Click here to access your Drive

Lava.net – 30GB Storage & 2 Factor Authentication

Lava.net – 30GB Storage & 2 Factor Authentication coming May 1, 2015

This affects all Lava.net email users in 7 months (May 1, 2015).

Lava.net Customers –

Thank you for your continued support since 1994. We are proud to be Hawaii’s oldest ISP.

We strive to bring you the latest and most secure online experience.

In Feb 2011, Lava.net partnered with Google to move Lava.net users into the Googleplex as Google Apps Partner Edition accounts. Giving @lava.net users features which would be impossible for any email provider to match. Companies are still struggling to match the features of Google, Microsoft 365 with office can cost as much as $22 / month per user directly from Microsoft (no local tech support).

In 2015, Google will be replacing the Google Apps Partner Edition with Google Apps for Business/Work. This change will result in a price increase of $4 per mailbox for all Google App Partners. LavaNet will simply pass on this price increase of $4 per month per mailbox which means each @lava.net mailbox will now be $9/month. The only exception to this pricing is If you have DSL/T1 internet or business VoIP (telephone) services with us, then additional mailboxes will be $5 per month.

We believe this is the best product on the market and will be sticking with Google Apps. Many @lava.net users make use of multiple systems in the Google Apps environment. We will continue to blog different features of the Google Apps experience so you can maximize your use of Google Apps.

On May 1, 2015 several new features will be enabled:
30 GB storage (from 15GB)
2 Factor / Step Authentication

One huge feature Google Apps Partner Edition misses is 2 Factor / Step Authentication. We believe this is a necessity with any online account, especially how much important data your email holds.

What is 2 Factor / Step Authentication :

http://www.cnet.com/news/two-factor-authentication-what-you-need-to-know-faq/

What is two-factor authentication?
Two-factor authentication adds a second level of authentication to an account log-in. When you have to enter only your username and one password, that’s considered a single-factor authentication. 2FA requires the user to have two out of three types of credentials before being able to access an account. The three types are:
Something you know, such as a Personal Identification Number (PIN), password, or a pattern
Something you have, such as an ATM card, phone, or fob
Something you are, such as a biometric like a fingerprint or voice print
________________________________________________________________

Product line up will look the the attached :

AlohaTone Voice over IP, Lava.net DSL , Lava.net Dialup, Tri-net Solutions T1 customers will get an @lava.net account free. Additional @lava.net accounts will cost $5/ month.

Email only pricing will be $9 / month.

We are offering custom domains for those who would like to control their usernames @domain.com. Please see the attached flyer and email.
________________________________________________________________

Our family of companies is here to support you:

Aloha Tone – Voice Over IP done right. Our cloud based infrastructure is geographically diverse (13 Data Centers) – allow our platform to be resilient and scalable, ensuring you always have the best VoIP Service. Our per client dedicated architecture allows for advanced features and security.

Tri-net Solutions – Private high bandwidth, low latency bandwidth with a Service Level Agreement and ability to do Quality of Service – perfect for fixing VoIP issues using best effort internet.

Keep Your ISP Honest – Managed and monitored firewall services on any internet connection. Perfect for quickly pin pointing VoIP issues when using best effort internet. Also great to know if you are getting the bandwidth you think you are paying for.

AlohaDNS – Using our DNS Servers you can stop your office from visiting unwanted domains (Facebook for example). You also get a nightly report on which domains your office visited during that day.

Call us if you have any questions : 545-5282 (LAVA)

Or email us @ support@lava.net.

We thank you for your continued support and patronage!

 

     Lavanet EMAIL FLYER

 

 

Walk through for 2 Factor Authentication :

 

iOS device setup – iPhone, iPad, iPod…

iOS device setup

Another advantage to LavaNet accounts being Google Apps accounts is that it is quick and easy to add your LavaNet account to an iOS device (iPhone, iPad, iTouch).

Use your full email username@lava.net and password when adding the account on your iPhone.

Doing this will allow syncing of Email , Contacts , Calendars.

Launch Settings from your Home screen.
1. Tap Mail, Contacts, Calendars.
2. Tap Add Account…
3. Tap Gmail/Google
4. Enter your name, Full LavaNet email address (including the @lava.net), password for LavaNet, and a descriptive name (for example LavaNet so you can identify it later).
5. Select which services you want to leave on for sync, Mail, Calendars, and Notes.
6. Tap Save.

 

Or you can use the Gmail app on iphone.


https://itunes.apple.com/us/app/gmail-email-from-google/id422689480?mt=8

iPhone Gmail App review / tutorials : 
https://www.youtube.com/watch?v=G0F4k-Lu8Es
https://www.youtube.com/watch?v=zTirwyGcMdk


Options : http://www.wikihow.com/Set-Up-Gmail-on-an-iPhone

Gmail Passwords Leaked

Gmail_logo

On Tuesday a list of 5 million Gmail addresses and passwords were posted on the internet.  The passwords and email addresses released appear to have been obtained from various websites where users have signed up with their Gmail address.  While many security experts who have analyzed the list say that the passwords are very old passwords or passwords not obtained from Google directly it is another reminder that is it always a good idea to use strong and unique passwords on different sites. If your account information is compromised in one place there will be no access to other accounts with the same information.

http://mashable.com/2014/09/10/5-million-gmail-passwords-leak/

Even though LavaNet email is hosted by Google none of your LavaNet email addresses and passwords are a part of this leak.  It is also another reason that 2 step verification is needed and we are working to bring it to our LavaNet customers soon.  2 step verification requires a second code to be obtained from an app on your smartphone or by sms message.  This will add another layer of security when logging into your account on a new device.

https://www.google.com/landing/2step/

Below is a link to website that will check your gmail address against the list that was released.  It is always a good idea to periodically change your passwords.

*Note: The site has been slow because traffic is heavy.  It does work but you may need to refresh and wait a little bit*

Is leaked

https://isleaked.com/en.php

A good way to check where your Gmail or LavaNet account has been used it to login that account and then check “last account activity” by clicking the link below.  Last account activity shows the last times your account was accessed, the IP address it was accessed from, the time and date, and it does also show a location but the location is not always accurate.  There is also a direct link to change your password on this page.

https://security.google.com/settings/security/activity

Another option while viewing your Gmail or LavaNet inbox via the web interface is the account “details” link.  If you scroll to the bottom of you inbox on the right there will be a “details” link.  Clicking this link will open a window with similar information to the “last account activity” link above but in addition there is a button that will “sign out all other sessions”.  If you see activity you don’t recognize or are unsure of you can use this button to close any other sessions using your account.  After signing out all other sessions it would be a good idea to change your account password.

details

As a closing message from your LavaNet support team please protect your account details.

Google Apps Tools

In addition to Google Drive and Google Apps included with your LavaNet email account these videos will show you additional features available to make your LavaNet email address even more flexible.

You can use your LavaNet email address instead of having to juggle multiple email addresses for mailing lists, newsletters, and other promotional offers.  By following the examples in the 1st video below you can create unique receiving addresses and filters to sort messages for your LavaNet email address.  This allows you to sign up and not worry about your inbox being overwhelmed with messages you’re not always interested in.

This video introduces Labs.  These are additional features you can enable that can help you to better manage your email.  Two of the Labs discussed in the video are Canned Responses and Undo Send.  Canned Responses allows you to save and repetitively send common responses or messages.  Undo Send will give you a few seconds to reconsider if you mistakenly pushed send to soon.  Another useful lab is Mark Read.  This Lab adds a button at the top so that you can select messages and mark them read with one click of a button.

https://support.google.com/mail/answer/29418?hl=en

 

 

We hope that these features will help you to manage your email easier and quicker.  Thank you for using LavaNet.

Microsoft pulls August 2nd Update for Windows

windows_logo

Microsoft has been regularly releasing patches and updates on the 2nd or 4th Tuesday of each month.   These patches address security, bug fixes, and sometimes include feature upgrades.  However this month Microsoft has had to pull back their August 12, 2014 update.  4 individual updates that were part of the package have been causing some users to have issues restarting and causing system crashes.  Microsoft has pulled the updates and recommends uninstalling them.

These updates affect Windows Vista, 7, 8 and 8.1, and Server 2008 and 2012 editions

Details on the issues, fixes, and tools to assist in identifying if these updates are already installed can be found in the articles below from PC World and ZD Net

http://www.pcworld.com/article/2465631/microsoft-pulls-august-windows-update-after-crashes.html

http://www.zdnet.com/microsoft-pulls-updates-recommends-uninstall-7000032678/

The PC World article identifies problems with fonts being incorrectly loaded and how to fix this issue manually.

The ZD Net article has a link to a series of PowerShell scripts that can help determine if any of the problem updates are already installed.

Separately Microsoft has also issued a hotfix for versions 7 through 11 of Internet Explorer. This patch solves problems with the browser slowing down or becoming unresponsive.

Keeping updates current is good but having an available system restore point or backup to revert to is better.  And will give you more options in case updates need to be rolled back.